As you’re most familiar with your home or business, you’ll known when something is wrong with your plumbing system. Signals of plumbing issues include leaking pipes, foul odors, interior and exterior flooding, loud noises, low water pressure and more. When something is wrong, it’s important to call a professional to solve the issue.
While DIY methods and hacks may seem tempting and often appear quick and cheap, they’re not a viable option. “Do it yourself” repairs can easily lead to further damage and even more expensive repairs down the line. We encourage all of our community members in Chapel Hill and the surrounding areas to give us a call for your plumbing needs, we’re always here to help.
Backed by years of experience in the plumbing industry, our team of experts in Chapel Hill is ready to serve any and all needs of our clients. No matter the service we provide, we’ll get your system back online and ready for use without breaking the bank or sacrificing on quality of work. With the latest technology, we’re able to help you solve your plumbing issues quickly and efficiently.
Pipe inspection is the most important step in the repair process, as it sets our team up for success in solving your plumbing issues. Inspections can tell us the age of your pipe, the composition material, point to any cracks, leaks and clogs, and tell us what needs to be done. Inspection is done using a high-tech video camera that is inserted through an entry point in your system, known as a clean out hole. The camera is then navigated around your system recording footage to be reviewed by our team in Chapel Hill later. Once we reviewed, we take the information collected in the inspection and provide you with diagnosis of the issues and potential solutions. We work with you every step of the way to keep you informed and confident your home is in good hands.
If we’ve identified that your pipe needs a repair, we’ll utilize the trenchless pipe repair method of pipe lining, allowing us to seal your current pipe with epoxy to prevent further damage, and save you the money of replacing it. The begin the pipe lining process, the inside of the broken pipe is thoroughly cleaned and lined with an even coating of epoxy. Next, a specially designed tube is inserted into the damaged pipe and inflated, creating a pipe within the broken one that’s jointless and corrosion resistance. This protects the pipe from further damage and prevents the current damage from spreading.
Through the thorough inspection of your system, we may have identified that a pipe in your system needs replacing. If this is the case, we’ll use the trenchless repair method of pipe bursting. This allows us to replace the pipe in your system without expensive and intrusive digging on your property, sparing thousands in landscaping, sidewalks, driveways and more. The pipe bursting process includes a bursting head attached to a new pipe, which is then inserted in the place of the damaged one. As the old pipe is pushed out of your system, a new one is pushed in its place. The bursting head is then detached from the new pipe and your system is back online and ready for use.
You can count on our experts to provide long-term solutions that will leave your plumbing system running efficiently for years to come. No matter the size of your plumbing project and no matter what’s causing your plumbing problem, you will always receive the personal attention and quality service you deserve.
Call (919) 276-5371 to work with Chapel Hill’s preferred plumbers! Quality Service Today is committed to your comfort and peace of mind.
Nathan explained the options and cost for repair of my leaking water supply line clearly and completely. Although I haven’t decided yet how to proceed, getting an estimate was convenient and straightforward.
Bathroom renovation job was finished in two days and Chris C. was definitely an expert. Super nice and answered all of my questions.
I have been waiting for nearly three weeks for service of a failing sewer pump by an established local firm that I used for years. When they came, without much trying they suggested somebody else needs to pump out the stuff and they will come a week later. So, I called Quality Service Today, and they (Aris and Garrett) came within two hours, and in 5 minutes found out that the pump was OK, just blocked, activated it, made the thing running in another 10 minutes, inspected the whole system and gave recommendations for further repairs. Competent, willing, and efficient. Not necessarily very cheap though, but who is, these days.
fast and saved me a ton of money.
Had some work being done at my house today and the guys accidentally cut our water line with their trencher. After I shut off the water at the meter, I started calling local plumbers for an emergency repair. I left a message for one and was told by the next one that they could only come tomorrow. I then called Quality Service Today and spoke with Jennifer. After a short wait, she told me that someone could be here between 3:00 & 5:00; was 2:20 at the time. Jeremy texted me within 10 minutes and was here by 3:15. He got our water line fixed quickly. Jennifer and Jeremy were both great. Highly recommend this company!
Very professional and experienced expert.
The technician was very knowledgeable. He explained everything to me and gave me a serious of options to chose from as well as the costs of each option.
Chris went above and beyond trying to avoid the cutting of floors and extra drywall while replacing pipes. Totally impressed!
Jeremy Sheppard 11-16-22 Upon arrival I met with the technician that is installing the new septic tank, i then began to pump the tank clean and clear of any liquids or solids so that the septic installer could demo and install the new septic tank, after completion of pumping I cleaned up all tools and materials. Day one -pumped tank empty of all sewage -dug down on both sides Due to time and late start stopped at that point Day two -crushed tank and removed all debris to trailer to hall away -Leveled bottom of hole -placed tank in hole and hooked up inlet and outlet then tested -back field tamping every 12 inches -put out grass seed and straw Will return in one week to check land scape Install new 1000 gal Polly tank Install 2 risers on each lid
➖New quarter turn angle stop ➖Minor rebuild on toilet Upon arrival to the home the homeowner made me aware that the toilet would randomly flush on its own as well as scream at you every time you flushed it. upon further diagnosis I came to the conclusion that the fill valve and flapper her we’re both mad and needed to be replaced. I then proceeded to give the homeowner upfront pricing and options to get the issue fixed today. I began by shutting off the water to the home and removing the old gate style angle stop and installing the new quarter turn angle stop. I then proceeded to drain all the water out of the back of the tank and replace the flapper and the fill valve as well as the supply line. Once I was finished I turn the water back on to the home and proceeded to test everything thoroughly to make sure that everything was working properly. I also cleaned out the pop up assembly for the upstairs hall bathroom.
Upon arrival to the home homeowner made me aware that he was having an issue with an upstairs bathroom faucet leaking constantly and no longer turning on or off. The customer stated that the other Faucet was also no longer working and that he would like to get them replaced. Upon further diagnosis I came to the conclusion that both faucets were broken and needed to be replaced. I began by giving the customer upfront pricing and options to get this issue resolved. The homeowner has decided to have me replace both faucets and has paid a 50% deposit for the time being because the new faucets have to be ordered. The office will get in touch with the homeowner as soon as the faucets arrival date is known .
Disconnect and remove cracked toilet Install new budget contractor grade toilet Upon arrival customer stated that they had a leak on the toilet. Checked pressure on home, pressure at safe level of 50 psi. Inspected toilet and found toilet was cracked from overtightening of tank to bowl bolts. Gave customer multiple options on replacing toilet, customer chose to have budget toilet installed. Proceeded to disconnect and remove old toilet from floor. After old toilet was removed inspected flange and found flange to be cracked on one side. Installed repair flange to fix cracked spot. After flange was repaired proceeded to set new toilet. After new toilet was set, restored water pressure and flushed toilet multiple times to check for leaks, no leaks found. Caulked around base of toilet and cleaned work area.
Upon arrival customer stated they had issues with low water pressure at laundry machine and bathroom faucet. Checked pressure to home, found water pressure to be at 40 psi. Customer said that washing machine would throw a low flow code. Adjusted PRV to increase pressure to 60 psi, tested washing machine, washing machine running fine. Inspected upstairs bathroom faucet, found supply stops to be old and not cutting off all the way. Hooked up supply line to supply stops and ran water into a bucket to test pressure, pressure was fine coming out of supply stops, indicating that issue was in faucet itself. Customer said he would replace faucet himself but would like a quote on getting supply stops changed out. Gave customer multiple options on repairs. Customer has to go to work but will contact us when they are ready to have repairs made. Emailed options to customer and collected 69$ dispatch.
Upon arrival to the job site we were made aware that this is a new construction build, I let the homeowner know that this is outside our scope of work and we generally do not do new construction so this time we will not be providing any quotes for this job
Upon arrival to the trailer park we took a look at the scope of work, after contacting Adam and talking with the part manager the park will have to call a commercial well company to get this issue resolved and it is outside our scope of work so this time we are not doing any work
Shut off the water to the property and drain the system Cut small access hole through sheet rock Cut out the existing main shut off valve, and install a ball valve in its place Check over work upon completion to ensure proper install and no manufacturer defects Replace stop valve behind toilet While the water is off, cut out existing stop valve, and install next 1/4 turn compression style stop valve, and reconnect the toilet Test fixture after install to ensure proper function and no manufacturer defects 90 day warranty We were called out today because the customer had shut her water off using an old gate valve, and the valve got stuck in the closed position. Upon arriving at the home, the homeowner informed me that she turned the water off to the property in order to install a bidet, and afterwards she couldn’t get the water back on. I explained to the customer the troubles related to those old gate valves, and informed her that we could replace it for a ball valve which is
➖Run drain machine through kitchen sink drain in attempt to clear blockage Upon arrival to the home the homeowner made me aware that they were having an issue with the kitchen sink not draining properly. Also if you run the garbage disposal in the main sink it shoots water out of the drain of the runoff sink. Upon further diagnosis I came to the conclusion that there was a blockage in the line. I then proceeded to give the homeowner upfront pricing and options to get this issue fixed today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by disassembling the tubular underneath the main sink. I then ran my dream machine down the line until the blockage was cleared. Once the blockage was cleared I reassembled the tubular waste piping and tested everything thoroughly. Everything is draining properly at this time.
Upon arrival I spoke with the homeowner and he made me aware that he was doing the normal septic maintenance, after further evaluation i then gave multiple upfront options and prices, after signature approval on pumping up to 1000 gallons and agitating so that the tank can be cleaned properly, i then began to agitate the tank, after agitating the tank i then began to pump the tank clean and clear of any liquids or solids, After completion of pumping the tank i then added the enzyme treatment at no charge and cleaned up all tools and materials. - pump up to 1000 gallons - agitate so tank can be cleaned properly
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.