As you’re most familiar with your home or business, you’ll known when something is wrong with your plumbing system. Signals of plumbing issues include leaking pipes, foul odors, interior and exterior flooding, loud noises, low water pressure and more. When something is wrong, it’s important to call a professional to solve the issue.
While DIY methods and hacks may seem tempting and often appear quick and cheap, they’re not a viable option. “Do it yourself” repairs can easily lead to further damage and even more expensive repairs down the line. We encourage all of our community members in Chapel Hill and the surrounding areas to give us a call for your plumbing needs, we’re always here to help.
Backed by years of experience in the plumbing industry, our team of experts in Chapel Hill is ready to serve any and all needs of our clients. No matter the service we provide, we’ll get your system back online and ready for use without breaking the bank or sacrificing on quality of work. With the latest technology, we’re able to help you solve your plumbing issues quickly and efficiently.
Pipe inspection is the most important step in the repair process, as it sets our team up for success in solving your plumbing issues. Inspections can tell us the age of your pipe, the composition material, point to any cracks, leaks and clogs, and tell us what needs to be done. Inspection is done using a high-tech video camera that is inserted through an entry point in your system, known as a clean out hole. The camera is then navigated around your system recording footage to be reviewed by our team in Chapel Hill later. Once we reviewed, we take the information collected in the inspection and provide you with diagnosis of the issues and potential solutions. We work with you every step of the way to keep you informed and confident your home is in good hands.
If we’ve identified that your pipe needs a repair, we’ll utilize the trenchless pipe repair method of pipe lining, allowing us to seal your current pipe with epoxy to prevent further damage, and save you the money of replacing it. The begin the pipe lining process, the inside of the broken pipe is thoroughly cleaned and lined with an even coating of epoxy. Next, a specially designed tube is inserted into the damaged pipe and inflated, creating a pipe within the broken one that’s jointless and corrosion resistance. This protects the pipe from further damage and prevents the current damage from spreading.
Through the thorough inspection of your system, we may have identified that a pipe in your system needs replacing. If this is the case, we’ll use the trenchless repair method of pipe bursting. This allows us to replace the pipe in your system without expensive and intrusive digging on your property, sparing thousands in landscaping, sidewalks, driveways and more. The pipe bursting process includes a bursting head attached to a new pipe, which is then inserted in the place of the damaged one. As the old pipe is pushed out of your system, a new one is pushed in its place. The bursting head is then detached from the new pipe and your system is back online and ready for use.
You can count on our experts to provide long-term solutions that will leave your plumbing system running efficiently for years to come. No matter the size of your plumbing project and no matter what’s causing your plumbing problem, you will always receive the personal attention and quality service you deserve.
Call (919) 276-5371 to work with Chapel Hill’s preferred plumbers! Quality Service Today is committed to your comfort and peace of mind.
fast and saved me a ton of money.
Had some work being done at my house today and the guys accidentally cut our water line with their trencher. After I shut off the water at the meter, I started calling local plumbers for an emergency repair. I left a message for one and was told by the next one that they could only come tomorrow. I then called Quality Service Today and spoke with Jennifer. After a short wait, she told me that someone could be here between 3:00 & 5:00; was 2:20 at the time. Jeremy texted me within 10 minutes and was here by 3:15. He got our water line fixed quickly. Jennifer and Jeremy were both great. Highly recommend this company!
Very professional and experienced expert.
The technician was very knowledgeable. He explained everything to me and gave me a serious of options to chose from as well as the costs of each option.
Chris went above and beyond trying to avoid the cutting of floors and extra drywall while replacing pipes. Totally impressed!
Excellent work, hard worker, very polite.
Great to work with. On time and worked two long days to complete the job. Thanks!
Upon arrival to the home I completed a septic inspection to figure out what was going on to properly diagnose why their sewer was not functioning properly then why the septic was backing up, after going through my inspection and talking with both of the homeowners I did find out that the tank has been ran over by a large piece of equipment which caused the corner to crack on the inside of the tank to allow water in as well as there was a large amount of roots growing inside of the tank, after providing upfront price is not just for the customer they want to head to go with financing, the customer is going to be going out of town Within the next week he is going to talk with his wife this evening about her just being at home so we can complete the work and will let us know tomorrow on what day they will like to proceed with us they have been approved for financing so tomorrow I will make a phone call to see if they made a decision on when they would like this job completed I will be fo
Remove old supply stop in guest bathroom for toilet and replace with new supply stop Upon arrival customer stated that supply stop in bathroom for toilet was not shutting off all the way. Gave customer price on changing supply stop. Customer chose to have work done today. Turned water supply off to home. Cut off and removed old supply stop from copper pipe. Installed new compression stop. Restored water pressure and checked for leaks, none found.
attempt to unjam garbage disposal Replace 1 foot section of three-quarter copper with PEX in crawlspace One year can’t write a check warranty On today’s visit the customer originally made me aware that her garbage disposal was not functioning. This was causing the kitchen sink to not drain properly as well and so I gave the customer multiple options and upfront pricing on that situation and she chose to have me unjam her three-quarter horsepower one year old garbage disposal. After the work was complete I tested the disposal thoroughly as well as it’s draining and all is functioning properly there. While I was performing that work the customer made me aware that an HVAC technician told her he heard a noise in the crawlspace that would potentially be a leak so I went into the crawlspace to investigate and did find a heavy pinhole leak in two spots on the copper. At that time I gave the customer upfront pricing on making the repair. After making the first repair I found two other spots
Upon arrival customer stated that water heater in garage was leaking. After further inspection found water leaking from bottom of tank where small amount of rust had began to form. Proceeded to go in crawl space and inspected plumbing system for any leaks, tested pressure tank and gauge, all working fine. Informed customer that the heater would not be able to be repaired and that it would need to be replaced. Talked to customer about what they were looking for in a new heater. Customer wanted an energystar rated heater but after having Adam explain the cost and extra work needing to be done to install one of those heaters they decided against it. Customers only complaint about water heater was it seemed to run out of hot water fast. Gave customer multiple options. Customer is going to talk with wife about which direction they would like to go with replacement of heater. Scheduled time for Thursday morning after 10:00 AM to call customer and see which direction they would like to go. Co
Tankless water heater flush On today’s visit the customer had scheduled us to do a tankless water heater flush and normally A tankless water heater flush would be 331+ tax but due to slight confusion on our behalf we have honored the $69 water heater flush special as a courtesy to our existing customer. I gave this pricing to the customer prior to performing the work and he agreed for me to proceed. So I connected our tankless pump system to the cold inlet and a hose to the hot outlet and used Calci free And recirculated that throughout the unit for one hour. After the flush was completed I remove the pump system and restored water and power to the unit as well as checked fixture in the kitchen to ensure that everything is back up and running properly and it was. The customer and I did discuss a service plan and he also let me know that our office had informed him of our service plan but at this time his wife and himself we’re going to hold off but still continue to flush annually whe
Upon arrival customer stated that she had high water usage. Pulled meter lid and checked meter, leak indicator was spinning indicating water usage. Went in home and checked water pressure, pressure was good at 60 psi. Checked for drips on all faucets, no drips. Checked both bathroom toilets, found upstairs toilet fill valve was pressed against side of tank not allowing float to go up all the way to turn water supply off. Adjusted fill valve and got water supply to stop properly. Went back and checked leak indicator, dial had quit spinning. Gave customer options on rebuilds, but both toilets were fairly new so customer chose to wait on rebuild. Charged 49$ dispatch.
-replace half horsepower sewage ejector pump in septic tank lift station -one year can’t write a check warranty Upon arrival to the home the homeowner made me aware that the sewage ejector pump was in the backyard and I then proceeded to take the lid off of the tank and remove the old pump. I then proceeded to unwire the old pump and begin Wiring in the new one. Then I proceeded to thread the stand pipe into the new pump and place it in the tank. Once everything was wired up and set into place as it should be I flipped the breaker on to make sure that the new pump was working correctly. Everything is working correctly at this time.
After arriving to the home, the homeowner made me aware of how she had just purchased the home and was concerned about the current water heater. The water heater is located in a finished basement, which has been converted to a apartment. It is a 40 gallon electric Whirlpool water heater. I noticed that the heater was from 2009 based off the serial number. The current water heater is not up to code, based on a few observations, like the lack of an electrical service disconnect, thermal expansion tank, and proper T&P material. The cold line is 3/4”, but the hot line converts to 1/2”, both copper. The homeowner has interest in an tankless water heater. I made her aware that we don’t recommend electric tankless water heaters due to power requirements, and durability, however I found a location on the home which would be great for a natural gas tankless water heater. I ensured proper distance was present from windows and doors, and that it would be possible to run the utilities necessary fo
Diagnose sewage ejector pump power/sizing/pull pump On today’s visit the customer made me aware that when the sewage ejector pump was powered on it would trip the breaker in the garage. Our septic truck pumped out both sides of the tank on the 12th, which is why he wanted me to come out and pull and diagnosed the pump to determine if it was in need of replacement. I gave the customer an upfront price on pulling and diagnosing the pump and after receiving approval I first I checked that we had proper power at the Outlet box and I did find there to be 120 V power. Then I remove the union and shut off the shut off valve, proceeding to pull the pump out and finding it to be a half horsepower non-built-in float sewage ejector pump. I then plugged the unit in momentarily and found that it seems to only be making a hum. At this time I knew that the pump is in need of replacement. Also while on site as a courtesy I camera the sewer line from the home to the septic tank and found it to be in
Upon arrival I spoke with the homeowner and he made me aware that the breaker kept tripping that was connected to the pump station pump, after further evaluation I made him aware that the septic tank needed to be pumped and that we could have one of the pump specialist come out and take a look at the pump Wednesday from 12 to 5 to evaluate the issue and give upfront options and pricing on repairing the issue, I then Gave an upfront option and price on pumping up to 1000 gallons, after signature approval I then began to pump the tank clean and clear of any liquids or solids, after completion of pumping I then cleaned up all tools and materials. - pump up to 1000 gallons
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.