Get Quality Service Today
As you’re most familiar with your home or business, you’ll known when something is wrong with your plumbing system. Signals of plumbing issues include leaking pipes, foul odors, interior and exterior flooding, loud noises, low water pressure and more. When something is wrong, it’s important to call a professional to solve the issue.
While DIY methods and hacks may seem tempting and often appear quick and cheap, they’re not a viable option. “Do it yourself” repairs can easily lead to further damage and even more expensive repairs down the line. We encourage all of our community members in Chapel Hill and the surrounding areas to give us a call for your plumbing needs, we’re always here to help.
Backed by years of experience in the plumbing industry, our team of experts in Chapel Hill is ready to serve any and all needs of our clients. No matter the service we provide, we’ll get your system back online and ready for use without breaking the bank or sacrificing on quality of work. With the latest technology, we’re able to help you solve your plumbing issues quickly and efficiently.
Pipe inspection is the most important step in the repair process, as it sets our team up for success in solving your plumbing issues. Inspections can tell us the age of your pipe, the composition material, point to any cracks, leaks and clogs, and tell us what needs to be done. Inspection is done using a high-tech video camera that is inserted through an entry point in your system, known as a clean out hole. The camera is then navigated around your system recording footage to be reviewed by our team in Chapel Hill later. Once we reviewed, we take the information collected in the inspection and provide you with diagnosis of the issues and potential solutions. We work with you every step of the way to keep you informed and confident your home is in good hands.
If we’ve identified that your pipe needs a repair, we’ll utilize the trenchless pipe repair method of pipe lining, allowing us to seal your current pipe with epoxy to prevent further damage, and save you the money of replacing it. The begin the pipe lining process, the inside of the broken pipe is thoroughly cleaned and lined with an even coating of epoxy. Next, a specially designed tube is inserted into the damaged pipe and inflated, creating a pipe within the broken one that’s jointless and corrosion resistance. This protects the pipe from further damage and prevents the current damage from spreading.
Through the thorough inspection of your system, we may have identified that a pipe in your system needs replacing. If this is the case, we’ll use the trenchless repair method of pipe bursting. This allows us to replace the pipe in your system without expensive and intrusive digging on your property, sparing thousands in landscaping, sidewalks, driveways and more. The pipe bursting process includes a bursting head attached to a new pipe, which is then inserted in the place of the damaged one. As the old pipe is pushed out of your system, a new one is pushed in its place. The bursting head is then detached from the new pipe and your system is back online and ready for use.
You can count on our experts to provide long-term solutions that will leave your plumbing system running efficiently for years to come. No matter the size of your plumbing project and no matter what’s causing your plumbing problem, you will always receive the personal attention and quality service you deserve.
Call (919) 276-5371 to work with Chapel Hill’s preferred plumbers! Quality Service Today is committed to your comfort and peace of mind.
Very pleasant, knowledgeable, experience.
Thank you Chris for your service today. It is a pleasure to have you come to our house and take care of plumbing issues. Your expertise experience and outstanding customer service qualities makes surely you makes you a 5 star professional! 👍
The job was well explained and completed on time.
Appreciated the honesty with regard to not being able to service Velux solar water heater
The technician did a terrific job. The problem is we ended up buying a toilet for almost $3000 believing it was $300. He did. It communicate the prices and labor very well. We would never voluntarily buy a toilet for more than $300. That was a very big hit on our finances at a time we are struggling.
David was friendly , professional and did a thorough job.
Would not even hint at prices on the phone. Had to pay 50 $ for someone to come out and give me a quote for 2x what I expected. This is not a plumbing company---it's a sales front for insurance and service plans in which the sales people are plumbers. It's super premium and the prices reflect it. If only it were possible to know from the web site or discussion with the operator.
Nick Pleasants was amazing. He showed up timely and with a fun, positive attitude. He figured out the issue right away and solved the problem within the same visit. He went above and beyond to clean up as much as possible. I would highly recommend Nick to anyone and would specifically request for him if I ever need his services again.
Very thorough estimate
Remove Flow Restrictors on Shower Heads Recently Installed Measure the Flow Rate Before and After Removal of Restrictor Includes 1 Year Membership After arriving to the home, the homeowner made me aware of a shower in the basement that would not get hot water. His father in law came in town and that when they noticed the lack of hot water there. Everywhere else in the home still got hot water. The home has a Rinnai R85 Tankless, it was manufactured in Oct 2005. Rinnai’s require a minimum flow rate in order to fire and operate. I made the homeowner aware of this, after gaining approval, I went through and checked the flow rate on the 4 showers through the home, and the kitchen sink, also removing the flow restrictors in shower heads when possible. Rinnai requires a minimum rate of .4 to .6 GPM in order to operate in certain conditions. I measured the flow rate at each fixture before and after removing flow restrictors, and the results are as follows: Basement Shower Before: .78GPM
On the visit customer made me aware that there was a leak heavily coming down from the living room area. Customer had already turned the water off prior to my arrival and the leak has not subsided because you can hear on the second floor closet wall where there is no plumbing that the sprinkler system/fire protection system is spraying in the wall. I will not be charging the customer a dispatch fee and did recommend a licensed technician who can repair this problem. Nick pleasants Chapel hill,nc
Install customer supplied faucet The home owner provided a faucet after it was installed and tested and is now functioning properly again as it should!
Upon arrival customer explained that they planning to build a garage with apartment above and have been told by county that they would have to upgrade septic to a 5 bedroom system, but didn’t know were the tank is. We were able to locate septic beside the deck, and after doing so we explained to customer that she would have to find out from county what kind of system they would require
Upon arrival I spoke with the homeowner she showed me the location of her septic tank, after evaluation I gave up front options and pricing, after signature approval I began to agitate the tank so that the truck could pump the solids. After agitating and pumping the tank clean and clear of any liquids or solids, I also scraped the bottom clean and clear. After completion of the job I cleaned up all tools and materials. - pump up to 1000 gallons - agitate so that truck can pump solids and the tank can be completely cleaned
I have come out to the customers home today to look at some issues in the hall bathroom the main issue being the water at the base of the toilet and the bathroom sink draining slowly after looking at both of these things and talking to the customer I was able to determine what is some solutions for them and after presenting these solutions to the customer we were able to come to a agreement as to fix the water around the base of the toilet and this is to do a pull and reset after completing this work have confirmed that everything is working properly with the customer and have gotten everything taken care of for them at this time.
Upon arrival I spoke with the homeowner and she showed me the location of the septic tank. I then began to pump the tank clean and clear of any liquids or solids, after pumping the tank I then installed a new riser on the outlet side of the tank. After completion of installing the outlet I backfilled and tamped the dirt,. The homeowner stated that everything was flowing fine except for the bathtub, after completion of the job I cleaned up all tools and materials. Includes: -pumping septic tank up to 1000 gallons -installation of access riser over outlet side Of tank
Upon arrival customer to me to the kitchen sink were the leak was accuring asked customer a couple questions about the situation customer said she noticed it the other day checked everything under the sink along with checked the work that we did last week and I couldn’t get anything to leak did start using the sprayer and noticed when you stopped using the sprayer it would spit water and it would leak in between the joints of the sprayer plate and run down the sprayer hose notified customer about what I found. Gave customer some options on replacing the kitchen faucet customer said she will call us back if she decides to move forward with any work.
Upon arrival customer took me to the kitchen sink where the leak was occurring while evaluating the situation I checked a couple small components as well as checked the water pressure on the house which is at a 60 pounds during that time I asked the customer a few questions about the leaks customer said she didn’t know how long it has been going on she just inquired the house so once I got a good grasp on the situation I gave the customer a couple options. Removed and replaced both basket strainers in the kitchen once strainers was installed I checked both for any leaks and both were draining probably with no occurring leaks. Includes -installing two kitchen basket strainers *** 90 day warranty ***
Upon arrival I spoke with the homeowner and made her aware that we were going to begin taking out the old water heater and installing the new water heater, After removing the old water heater will then begin to install the new water heater, also installing a new expansion tank, a new auto emergency Flood stop valve, and a new pan under the new water heater, after completion of installing the new water heater we then began to install the new PRV, after completion of the job we made sure that the water was fully properly and that the homeowner had hot water, We then cleaned up all tools and materials. - install new 50 gallon direct vent water heater - install new 1 inch pressure relief valve in crawl space of home - install new drain pain under water heater - rework gas dirt trap - install new auto emergency flood stop valve - 4 year membership/warranty
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.
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