Plumbing, Septic, & Electrical Services in Burlington, NC
One Company for Every Need in Alamance County
Most plumbing companies handle pipes. We handle everything from a dripping faucet to a failing drain field. Quality Service Today is a locally owned plumbing and septic company serving Burlington homeowners since 2018, and we’re one of the few companies in the area that covers residential plumbing, full septic system services, well pump service, and water testing and filtration under one roof. Our name is our commitment: quality service, on time and on budget.
We hold a 4.9-star rating across 250 Google reviews, and customers consistently point to the same things: professionalism, clear communication, and upfront pricing. Every technician we send to your home is trained, certified, and background-checked. We’re also a member of the Alamance County Area Chamber of Commerce because this community is where we work and where we live.
Call our team any time at (984) 300-3065 to schedule service or get help with a plumbing or septic emergency in Burlington.
Complete Plumbing & Septic Services in Burlington, NC
Burlington and Alamance County include a wide mix of properties: newer subdivisions connected to city sewer and older rural homes on private wells and septic systems. We’re equipped for both, handling everything from routine repairs to full system replacements.
- Drain Cleaning
- Garbage Disposal Installation
- Gas Line Services
- Hydro Jetting
- Leak Detection
- Pipe Inspection
- Pipe Repair Services
- Repiping
- Sewer Line Repair
- Sewer Replacement
- Shower, Tub & Other Plumbing Installation
- Slab Leaks
- Water Heater Services
- Tankless Water Heater Services
- Water Softeners
- Well Pumps
- Septic Services
Having one company for all of these services matters. When a Burlington homeowner calls about slow drains and the root cause turns out to be a septic issue, we don’t refer you elsewhere. We already know your system.
Why Burlington Homeowners Choose Quality Service Today
We treat your home differently than most plumbing companies do. Before any work begins, we walk you through your pricing options clearly: no estimates that balloon at the end. Our trucks are fully stocked for the most common repairs, so we can handle most jobs in a single visit without a return trip for parts. And when we leave, we leave the space the way we found it: floors and walls protected throughout the job, old parts and materials properly disposed of, and a final walkthrough completed before we go.
We’re available 24/7, every day of the year, for both plumbing and septic emergencies. We also offer warranties on our work. For customers managing larger repairs, financing options are available, subject to credit approval. We honor a military discount for those who’ve served.
Our recognition reflects what customers experience firsthand:
- Angi Super Service Award (2022)
- Readers Choice Award (2020)
- Nextdoor Neighborhood Faves Award (2023)
- 4.9 stars across 250 Google reviews
If you ever have an issue with our service, contact us and we’ll make it right. That’s the satisfaction guarantee we stand behind.
Challenges Specific to Burlington Homes
Alamance County sits in the north-central Piedmont, where suburban growth around Burlington meets rural farmland where private wells and septic systems are the norm. Many homes in and around Burlington were built across different eras, so infrastructure ages vary widely even within the same neighborhood. Properties near communities like Haw River often need septic inspections and well water testing because of aging systems that haven’t been evaluated in years.
Piedmont clay soil also affects how septic drain fields absorb and disperse water. A system sized and installed without accounting for local soil conditions can underperform or fail early. We don’t approach any home with a one-size-fits-all fix. Our evaluation covers soil conditions, usage patterns, and system design because the right solution depends on how your specific property functions. That’s the same reason we take time to assess private wells individually rather than treating them as standard installations.
24/7 Emergency Plumbing & Septic Service in Burlington
Burst pipes and overflowing septic tanks don’t wait for business hours. Our emergency plumbers are available around the clock, every day of the year, covering both plumbing and septic emergencies for Burlington homeowners. We’re ready for either side of your home’s water system when it counts.
Drain Cleaning
A slow drain is often the first sign of a bigger blockage building inside the line. Our drain cleaning services go beyond the surface clog. We clear the line fully and identify what caused the restriction so it’s less likely to return on the same schedule.
Leak Detection
Hidden leaks do their worst damage before you notice them. Our leak detection services use targeted diagnostics to locate the source quickly, limiting the disruption to your home and the cost of the repair that follows.
Sewer Line Services
Sewer problems range from partial blockages to full line failures, and the right response depends on what’s actually happening underground. We handle the full scope: inspection, cleaning, sewer line repair, and sewer replacement. You’re not bounced between companies at the worst possible time.
Water Heater Services
Whether your tank-style heater is underperforming or you’re ready to upgrade to a tankless water heater, we handle installation, maintenance, and repair for both. Our water heater services cover all major systems, and our Service Partner Plan members receive an extended five-year warranty on tankless installations.
Septic Services for Burlington Homeowners
Our approach to septic is whole-system, not reactive. When you call about a septic issue, we evaluate soil conditions, usage patterns, and system design alongside the presenting problem because a tank pump-out that ignores a compromised drain field isn’t actually a solution. We offer comprehensive septic tank inspections, cleaning, and septic repairs through full drain field replacement for Burlington-area properties.
Know the warning signs that your septic system needs attention:
- Slow Draining Sinks and Tubs: Wastewater struggling to move through the system.
- Gurgling Sounds in Drains: Air pockets forming as flow becomes restricted.
- Standing Water in the Yard: Drain field issues allowing wastewater to surface.
- Unpleasant Odors Outdoors: Escaping gases pointing toward system stress.
- Toilets That Flush Inconsistently: Flow problems affecting performance throughout the home.
Early septic service can help keep problems manageable. Drain field failures and sewage backups are far more disruptive and costly than routine inspections and cleaning.
Protect Your Home With Our Service Partner Membership Plan
One-off repairs address what’s broken today. Our Service Partner Membership Plan is built around what keeps your plumbing and septic systems running well year after year. Members receive a scheduled annual visit that includes a tankless or tank water heater flush, whole-home water safety check covering valve operations and leak detection, toilet leak tests, whole-home water pressure testing, crawl space visual inspection, and a septic filter cleaning where the filter is present and the ground is accessible.
Membership benefits go beyond the visit itself. Members receive a 10% discount on all services (up to $1,000 off), no dispatch fees during normal business hours, priority scheduling, a three-year warranty on parts and labor supplied by our team while membership is current, and a five-year full warranty on tankless water heater installations. For Burlington homeowners who want consistent care without wondering what to schedule next, this plan provides that structure.
What Our Customers Say
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Always detail oriented and well trained.Robin Smith
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Charlie Smith was great at explaining everything to me and showing what he found was wrong.Eric Waddell
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We were very satisfied with his service and would use him again!Tammy
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Your company has two fine men working in your company. Don't let them go.Roberta Donnell
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They did a great job. No issues!Charles Cotter
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Technician was very professional and was very knowledgeable about his job and got it done in a timely manner!jonathan bolton
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Charlie was quick and efficient. He was also polite and personable.Michelle Dennis
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Your company has two fine men working in your company, don't let them go.Roberta Donnell
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The technician (replaced HW tank) was extremely knowledgeable and worked extremely hard.Doug McBroom
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Gabriel was very professional and personable while respecting our personal needs and his professional needs. He was AWESOME.Maggie Roman
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He explained things well and his professionalism was really good.Juan Nelson
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He was very professional and explained everything he was doing.Janice Wereszczak