Your peace of mind is our main priority. At Quality Service Today we are always looking for ways to provide you with the best solutions—solutions that are designed to eliminate your plumbing problem at the source so you can finally enjoy peace of mind.
If you are experiencing slow drains, backed up toilets, or if you see wastewater backing out of your bathtub or shower drain when you flush, chances are there is a more serious problem farther in the sewer system.
Contact our experts to schedule an immediate inspection if you suspect a problem with your sewer system. We provide noninvasive sewer pipe inspections that will alert you to the cause of your plumbing problem and help us provide you with a more accurate solution.
Common problems affecting sewer lines include invasive tree roots, cracks or leaks in the pipes, corrosion, and severe buildup. Depending on the problem and how much it has affected the rest of your sewer system, we may recommend sewer line repair, replacement, or hydro jet cleaning.
Are you having trouble removing a clog in your toilet or drain? Is the plunger simply not working? Get the professional help you need with a quick call to our Durham plumbers. We will arrive at your property as soon as possible to get rid of the clog and return your plumbing system to normal.
We are committed to ensuring the safety of your plumbing system, which means we only use trusted and proven drain cleaning solutions that won’t harm your pipes.
Whether you have a standard water heater or a tankless unit, our experts can help you service, repair, or replace your system safely and efficiently. We will always take the time to inspect your water heater problem carefully and present you with the most cost-effective solution.
If you have an older water heater with a rusted tank, timely replacement is recommended. Our experts will guide you through the replacement process, making sure you receive a new system that is properly sized to meet your hot water needs.
Our dedicated professionals at Quality Service Today work in your best interest. We will always make sure you are given options for repair or replacement so you can easily make an informed decision.
When you work with us, you can expect transparent service, upfront pricing, and the absolute best solutions to your plumbing needs.
Contact us today at (919) 276-5371 to request an estimate for plumbing repairs or installations in the Durham area.
Great service. They know plumbing and Matt was great.
The service was great. He got the job done within an hour!!!!
Aris was diligent, knowledgeable, and respectful.
It was a great experience the technician was very helpful and he made easy to understand my problem
Very knowledgeable pleasant personality would highly recommend
You guys installed our water heater some months ago. The flue pipe shifted and we had potential Carbon Monoxide leak. QST dispatched help immediately, and the tech was, once again, perfect! Pipe secured, problem solved, life can go on! Thanks Again!
Hoping he cured the issue.
They were kind and very helpful. Giving helpful tips and detail explanation. Will recommend to everyone!!! Thanks
Aris came out today to check my water heater. I’m at work today and he called to communicate with me and go over everything thoroughly. He was very friendly and helpful! I really appreciated it!
Upon arrival to the farm I talked with the farm manager about installation of a septic I informed them that we will not be able to install the septic system so that’s on the farm manager made me aware of a well that they needed to have installed, I have provided upfront price for the customer for that we are waiting to hear back from Richard before proceeding with this, I do have his number and I will reach out to him later on today if he does not call the farm manager back before That
We came out today to perform a 65 point inspection, and to flush the water heater. Upon arriving at the home I was shown to the water heater, which is where I began by attaching a garden hose to the boiler drain and draining the heater. While the heater drained, I inspected the single bathroom and kitchen. In the bathroom I found that the toilet shut off valve, as well as the lavatory faucet shut off valves are frozen and unable to be turned. All of the fixtures function fine, but there is no way to shut them off should there be an emergency. As for the kitchen, the drain and water lines have recently been replaced and were basically brand new. The faucet functioned fine as well. After looking over the fixtures, I went back into the basement to check the drain lines and water lines. There I noticed that most of the home’s water piping is polybutylene which has been banned because of its reputation for developing leaks. A long term solution to this issue would be to replace the water li
Upon arrival I spoke with the homeowner, she showed me the location of the septic tank, after further evaluation I then gave multiple up front options and prices, after signature approval on pumping up to 1000 gallons I then began to pump the tank clean and clear of any liquids or solids, after completion of the job I cleaned up all tools and materials and made the homeowner aware that we would have somebody come out to run the camera and the septic tank just to do a more thorough inspection at no charge. - pump up to 1000 gallons
Upon arrival to the home the homeowner made me aware that she was having an issue with some French drains that she believed were not draining to their full capacity. After further diagnosis I came to the conclusion that the drains are working fine. I offered the homeowner upfront pricing and options to jet the lines anyways. But the homeowner has decided to wait until she has the gutters installed and see how it drains. Everything is flowing properly at this time.
Upon arrival to the home the homeowner made me aware that they were interested in replacing their old shower valve with a new one. The customer already had the new shower valve that they wanted to install and would also like me to look at installing a vanity sink as well as doing all the plumbing needed. I told the homeowner that I would not be able to do a temporary install on the vanity sink for liability reasons. I then proceeded to give the homeowners upfront pricing and options to install new shower valve. The homeowners had decided to not go through with the work at this time and said they will call back if they need us.
Includes: -measuring levels of solids, liquid and semi solids in septic tank -pumping septic tank -pumping tank is required to assess structural integrity of tank -assessment of drain field via camera if accessible and probing for non accessible areas -documentation of all findings ***can not provide and pricing for repairs that may or may not be needed at that time*** ***not responsible for any natural or man made obstructions that may hinder or impair inspection process*** Upon arrival to the home today Jeremy and I completed a septic inspection and pumping as well as a water test My findings with the water test is that the customer has extremely high iron content as well as extreme hardness, the home currently has a older filtration system in it now it is not functioning properly and as it should, and they are in need of a new replacement system to be able to handle the hard water and the high iron water I have sent options and pricing for that Also Jeremy and I found as the
Replace garbage disposal mounting bracket/basket strainer, and tubular waste Disconnect the existing garbage disposal and tubular drain piping beneath kitchen sink Once disposal is removed, disassemble and remove mounting bracket/basket strainer on left side of sink Clean and prep sink drain hole Install new disposal mounting bracket/basket strainer, and secure to the sink with plumbers putty for a water tight fit Reconnect existing garbage disposal to mounting bracket Create new tubular waste piping, connect to disposal, and right side of the sink, and connect to existing main drain in the wall Test sink for proper function upon completion 90 day warranty We were called out today because Mrs. Hammert noticed standing water under the kitchen sink. We had come out about a month prior and replaced one of the basket strainers, and that side of the sink was fine. When I tested the drains I found that water was coming from one of the connections of the tubular waste. I explained to th
We came out today to perform a 65 point inspection, and to flush the customer’s water heater. After arriving to the home, I began by walking through the home and checking all the fixtures inside. I turned all of the emergency shut off valves, and all turned fine and sealed completely. There were no issues with any of the fixtures inside, except the customer informed me that sometimes the upstairs master toilet and the downstairs half bath toilet won’t flush properly sometimes, and backs up slightly. The customer generally handles this issue by plunging the toilet. We talked a bit about options, the best of which would be to change the toilet out for a better flowing one. I dye tested each of the three toilets, and the upstairs two are fine, but the downstairs toilet failed the dye test. Since the downstairs toilet doesn’t have the same draining problem as often, we can simply rebuild the internals of the toilet to remedy the small leak. The only other issue the customer stated was that
Customer stated that her shower head was putting out to much water and she had another shower head that she wanted to try and put on to see if it would put out less water. Unscrewed shower head and replaced with customer supplied shower head.
➖Hand dig to expose septic tank to check if it’s full ➖Run drain machine through septic tank Inlet pipe Upon arrival to the home the homeowner made me aware that she was having issues with everything in the home draining slowly. Also every time you ran water in the some of the sinks in the house with gargle. Upon further diagnosis I found this to be true so from there I needed to dig up the septic tank and make sure that it is not full. Upon digging up the septic tank I found that it was a mainline issue but the tank is still old and may need to be pumped. I then proceeded to give the homeowner upfront pricing and options to get the issue resolved today. The homeowner decided to have me go ahead and do the work to get the issue resolved. I began by running my drain machine down the main line until the blockage was cleared. Once the blockage was cleared I tested everything in the house thoroughly to make sure that everything was draining properly. We have scheduled for our septic spec
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.