Your peace of mind is our main priority. At Quality Service Today we are always looking for ways to provide you with the best solutions—solutions that are designed to eliminate your plumbing problem at the source so you can finally enjoy peace of mind.
If you are experiencing slow drains, backed up toilets, or if you see wastewater backing out of your bathtub or shower drain when you flush, chances are there is a more serious problem farther in the sewer system.
Contact our experts to schedule an immediate inspection if you suspect a problem with your sewer system. We provide noninvasive sewer pipe inspections that will alert you to the cause of your plumbing problem and help us provide you with a more accurate solution.
Common problems affecting sewer lines include invasive tree roots, cracks or leaks in the pipes, corrosion, and severe buildup. Depending on the problem and how much it has affected the rest of your sewer system, we may recommend sewer line repair, replacement, or hydro jet cleaning.
Are you having trouble removing a clog in your toilet or drain? Is the plunger simply not working? Get the professional help you need with a quick call to our Durham plumbers. We will arrive at your property as soon as possible to get rid of the clog and return your plumbing system to normal.
We are committed to ensuring the safety of your plumbing system, which means we only use trusted and proven drain cleaning solutions that won’t harm your pipes.
Whether you have a standard water heater or a tankless unit, our experts can help you service, repair, or replace your system safely and efficiently. We will always take the time to inspect your water heater problem carefully and present you with the most cost-effective solution.
If you have an older water heater with a rusted tank, timely replacement is recommended. Our experts will guide you through the replacement process, making sure you receive a new system that is properly sized to meet your hot water needs.
Our dedicated professionals at Quality Service Today work in your best interest. We will always make sure you are given options for repair or replacement so you can easily make an informed decision.
When you work with us, you can expect transparent service, upfront pricing, and the absolute best solutions to your plumbing needs.
Contact us today at (919) 276-5371 to request an estimate for plumbing repairs or installations in the Durham area.
Aris was diligent, knowledgeable, and respectful.
It was a great experience the technician was very helpful and he made easy to understand my problem
Very knowledgeable pleasant personality would highly recommend
You guys installed our water heater some months ago. The flue pipe shifted and we had potential Carbon Monoxide leak. QST dispatched help immediately, and the tech was, once again, perfect! Pipe secured, problem solved, life can go on! Thanks Again!
Hoping he cured the issue.
They were kind and very helpful. Giving helpful tips and detail explanation. Will recommend to everyone!!! Thanks
Aris came out today to check my water heater. I’m at work today and he called to communicate with me and go over everything thoroughly. He was very friendly and helpful! I really appreciated it!
Very helpful explanation of the issue. Didn’t try to sell me anything I didn’t need.
Quality Service Today provided really great service again. I installed an outdoor kitchen that required multiple plumbing requirements. For the final service, Nathan, at Quality Service, installed my sink and plumbed the facet and drain. He did a great job. Although, I thought the overall cost was a bit higher than I expected, the service and quality of the execution was terrific!
On today’s visit the customer made me aware that he had repaired a section of piping on his backflow preventer and within a day or so it blew apart and the backflow preventer fell down and crap the other side of the schedule 80 piping. I was able to find the fittings that I would need to make the repair arriving at a local distributor tomorrow so I gave the customer multiple options and upfront pricing for making the repair. At this time the customer is going to pass and only pay his dispatch fee because he can perform the work and get the fittings much cheaper on Amazon. I’ll let the customer know if he has any difficulties to give me a call will be happy to make the repair and stand behind our work. I work with entail replacing the schedule 80 piping and Y strainer as well as 3/4 schedule 80 unions and reattaching everything properly Nick pleasants Durham,nc
After arriving to the home, the homeowner made me aware of how the drains under her kitchen sink were not connected correctly. She had a handyman put together he drains under the sink, that was about 5 years ago, maybe longer, but since then she has had the pipes come apart every once in awhile and this lead to water leaking under the cabinet and out onto the floor. Upon visual inspection, I could tell that one portion of the tubular drains, where the garbage disposal meets with a second basin, has been disconnected. The homeowner says that this has been an on going issue, and wants a permanent solution. I gave options with upfront pricing, and after discussion we decided to go ahead and perform Option 1. Remove All Plumbing Tubular Drains from Under the Sink and Remove the 1/2 HP Garbage Disposal Install a New 3/4 HP Garbage Disposal, Strainer Basket, and Hardwire Disposal to Preexisting Wire Install New Strainer Basket and Tubular on Right Sink Basin, and Plumb into Outlet According
Dig up at home drill through foundation and install sleeve, trench and install new plastic main 3/4" water service up to 50' from meter to home, install expansion tank, pressure regulator and main valve in accessible location, backfill trench and spread straw, 09/23/2022: Arrived today to install new 3/4” water line from the meter to the home. After arriving, I made the homeowner aware of the scope of work we were providing today, and that I would turn the water off to the home throughout the install. We began by finding where the water line enters the home, which was close to the main sewer line. We dug with shovels by the foundation to approximately 18 “ in depth, and once the main water line was located, we began to use the trencher and trace a new path to the city meter. I found a crushed portion of the original water line, which was caused by the root systems that exist in the yard, this may have been the cause of the original leak. The trench has been dug at 12” in depth, minim
On today’s visit customer made me aware they were looking to replace the standalone shower in the upstairs master bathroom and install a standalone tub and to do so I would have to Open up proximately a 4 x 3 section of sheet rock in the basement ceiling below master bathroom shower so that I can provide a proper estimate to re-drain and install a standalone soaker tub as well as waterlines. The customers in the beginning stages of considering this remodel and has found a couple of tubs that he has in mind but unfortunately those are not gonna fit within the parameters as far as distance from toilet so he’s going to do more research on the tub that would fit which would need to be less than 63 inches In links once they have decided on a tub and it’s prepared to move forward with any work he will have us return to open the ceiling to provide pricing and after that we will be able to get started. Whenever the workers being started to customer will have the shower pan/concrete removed fro
Upon arrival spoke with homeowner and they explained to me that they were having a slight back up issue in the house, after further evaluation i then began to probe for the tank, after probing and locating that inlet side of tank I then gave up front options and pricing, after signature approval on pumping up to 1000 gallons and hand digging with a shovel to expose the inlet side of tank I then began to hand dig with a shovel, after exposing the Inlet lid i then began to pump the tank clean and clear of any liquids or solids, after completion of the job I made the homeowner aware that the tank had an excessive amount of solids meaning that the tank could possibly be cracked but we would not know for sure unless we were to cut the concrete sidewalk out and then dig up the outlet side of the tank, the homeowner stated that she would like to have an estimate for cutting out the concrete sidewalk and digging up the outlet side of tank so that tank could be fully evaluated and also the drai
On today’s visit the customer made me aware that she was thinking about moving her washer and dryer from the downstairs pantry area to a central closet upstairs. The master bathroom cluster is located behind the upstairs central closet so drain lines are in the vicinity but what needs to happen to give a proper estimate would be to remove approximately a 4 x 8 section of sheet rock in the downstairs living room area to ensure that the proper sized drain lines/waterlines are accessible and that we are also able to run the washer drain and 3 inch PVC up to current North Carolina code. Customer is also inquiring about a washing machine pan drain line as well and would need to exit the right side of home because it cannot be tied into standard drainage. The customer is in the very beginning stages of this work and is looking to potentially proceed after the first of the year. I did give the customer an upfront price to remove the sheet rock and then supply her with a proper estimate but sh
Upon arrival to the home the homeowner made me aware that she was interested in moving the washing machine and dryer into an upstairs hall way closet. After further investigation of the situation I came to the conclusion that it was beyond my expertise and we have scheduled for our drain specialist to come back out later this afternoon to be able to give a more precise estimate.
Upon arrival to the home the homeowner made me aware that they were having an issue with the garbage disposal not working and also they thought the sink may be clogged. Upon further diagnosis I came to the conclusion that the garbage disposal was not broken and just needed to be reset, after the garbage disposal was reset it started working again and the sink was able to drain properly. I inspected the garbage disposal thoroughly to make sure that there was nothing inside of it to make it jam up again. Everything is working properly at this time. However I did make the homeowner aware that this problem could happen again so I gave them upfront pricing and options To get the issue resolved when the time comes. The homeowner has decided to keep the old disposal for now but will get in touch with us when it does finally go out.
Flush electric low boy water heater in crawlspace Upon arrival let tenant know that have arrived then spoke with home owner on phone with his approval I drained water heater and flushed for 30 minutes finding very little sediment after flushing filled heater and turned power back on make tenant aware it will take up to one hours for water to be completely hot
Upon arrival customer stated he needed help finding main shut off valve for home. Proceeded to go in crawl space and found main shut off right by the crawl space door. Inspected plumbing under home, plumbing looked fine. Only issue I seen was pressure tank was rusting out around the bottom. Customer also stated that his master bath shower handle would continuously drip. After further inspection found that it was a very old 2 handle shower valve with no name. House was built in 50 and customer assumes that is the original one. Gave customer prices on replacing shower valve and trim and also price on replacing pressure tank. Customer will talk it over with mother and will call back if they decide what to go with. No dispatch.
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.