At Quality Service, making sure your plumbing and sewer systems are functioning optimally and running efficiently is a priority for us. Managing plumbing emergencies promptly and efficiently to minimize losses and get you back to your routine is of the utmost importance for us. We are respectful of your time and money when diagnosing, repairing, and maintaining your Cary, NC plumbing system. By arriving on time, communicating during our work, and leaving your space in pristine condition, Quality Service are the local industry experts ready to serve the residents of Cary, NC with respect and professionalism.
Quality Service Today offers full-service plumbing solutions for residential customers throughout the Cary area. Call now to schedule service with our experts and learn more about your options for installation, repair, or replacement.
A problem in your sewer line can spell big trouble for the rest of your plumbing system. If your sewer line is blocked with excess debris, or if the line is leaking or damaged, you may end up with backed up drains, waste coming out of your shower drain after you flush, or overflowing toilets.
The most effective way to identify sewer line issues is to conduct a comprehensive inspection. We offer noninvasive sewer pipe inspections that will quickly alert us to the cause of your sewer line problem. Through a high-definition camera that’s snaked through the sewer lateral, we can check for obstructions, leaks, cracks, and other issues affecting your system.
The best solution to your sewer line problem will depend on the source of the problem and the extent of damage to your system. Our experts will take the time to go over the best options for your particular situation.
An unexpected clog in your kitchen or bathroom sink can turn messy if the problem isn’t resolved efficiently. If you are having trouble getting a stubborn clog to move, don’t hesitate to call on our experts for professional service. We can remove even the toughest clogs using our drain cleaning machines. Whether it’s excess toilet paper, clumps of hair, or a foreign object causing the obstruction, you can count on our experts to get the blockage out of your system in no time.
You rely on your water heater for hassle-free showers and other chores. Don’t let a broken water heater affect your daily routine for long—contact our experts to have your system inspected. We will let you know whether repair or replacement is best based on the extent of the problem and your specific needs and budget.
Quality Service Today is your local plumbing contractor committed to helping you get through your normal routine without hassle. No matter your plumbing problem, our experts are prepared to make sure you receive the quality solutions you deserve.
Enjoy peace of mind in no time when you work with our Cary plumbers! Call (919) 276-5371 today to schedule your next drain, sewer, or gas line service with us.
Nick explained the steps to take place very succinctly, which made a decision easy to reach.
Adam is very nice guy, very polite. He has fixed my problem, so I'm satisfied
Nathan was very pleasant and made the repairs quickly and was very neat in his work. He offered options for the repair and thoroughly explained each option. This was an unexpected urgent repair and I am very pleased with the end result.
Very pleased with Nathan’s work!!!!
Very happy with how everything turned out. All issues fixed same day.
Nick is knowledgeable professional and provided an excellent service with a happy face
Sean was very professional and quick. He really knows what he is doing and it shows in his work. He is very patient and a great teacher by explaining why pipes do what they do and how to avoid future problems. I will recommend Sean to anyone who needs a plumber.
Upon arrival to the home the customer stated that they had no hot water and the pilot light would not relight after crawling up into the attic and taking a look at the water heater I determined that the water heater was showing a lot of signs of rust corrosion and leakage which will be due to the pilot light not hit lighting again also the striker was not striking each time which would also be an indication of an issue, after providing upfront prices and options for the homeowner and talking with Adam with the homeowner they chose to go with waiting on getting this work completed I informed them that tomorrow is Friday and we do not work on the weekends so that if they would like to be locked in on the schedule for tomorrow tonight would be the time to do so they chose not to go with that and I will be doing a follow up call with them tomorrow I’ll getting some information from them in regards to if they want to get this work completed and we will get them on the schedule for early nex
On todayâ€™s visit customer made me aware there was a leak near the area where we had made a repair and upon detailed investigation I found it was a caulk/grout issue at shower door area allowing water to exit corner of shower. All of the plumbing is in good working order and the customer will either contact who sealed the shower or correct the issue herself Nick pleasants Cary,nc
Upon arrival customer explained that last Thursday the tankless water heater was displaying code 10 and wasnâ€™t heating water. Customer made me aware that he shut it off for a few minutes, then turned it back on, and it has been working fine with no issues since then. Code 10 is a venting issue, so I checked outside venting to ensure there wasnâ€™t anything blocking it and it seems to be clear. Made customer aware that I would have to take vent off to ensure there wasnâ€™t anything that may have gotten inside unit. Customer stated that unit has never been serviced and he purchased home new 8 years ago, I gave customer price to have serviced and venting checked, as well as some replacement options. Customer stated that heâ€™s not sure he wants to have it serviced being the age and never serviced before, as he feels it may cause more issues. His wife and he will go over the replacement options and will call back if they decide to move forward with replacement
Upon arrival to the home the customer stated that he was having a smell coming from the master bathroom after talking with the customer he did inform me that he was no longer using one of the sinks in the master bathroom at that time it was discovered that the trap was dried up and there was no water to keep the sewer smell from coming back into the house at this time the water has been ran and the smell is gone
Upon arrival customer took me to the up stairs bathroom where he said both sinks had stoppages along with one of the sinks pop up was stuck it was also customer showed me the kitchen sink where he said it had low water pressure asked customer a couple questions about everything and customer said the pressure in the house was fine it was just the kitchen sink and both of the lavatory sinks in the master bathroom were the only two that was stopped up once I got a good grasp on the situation I gave the customer a couple options. Removed both lavatory p traps under the lavatory sinks in the master bathroom to clear out all the hair and build up inside the drain once p traps were cleaned I put them back together and both sinks were draining properly and as a Courtesy I was able to fix the pop-up it had came apart from the stem I also removed the aerator on the kitchen faucet to remove all the trash inside Once trash was removed faucet was flowing properly as well. Includes -removin
Upon arrival I spoke with the homeowner and made him aware that we were going to begin taking out the old water heater in the attic and disposing of it and installing the new water heater in the same spot in the attic, After making homeowner aware we began to take out the old water heater, after completion of taking out the water heater we then began to install the new water heater, also installing a flow stop on the water heater so that if the water heater ever starts to leak it will automatically shut the flow of the water off to the water heater, After installing the new water heater And flow stop we then installed a new expansion tank in place of the old expansion tank in the crawlspace, After completion of installing the new water heater, expansion tank and flow stop, we tested everything to ensure no leaks and that the water heater was heating properly, after completion of the job we cleaned up all tools and materials. Install 40 Gallon Natural Gas Water Heater, by Rheem, in
After arriving to the home, the homeowners made me aware of a natural gas water heater located in the attic that stopped producing hot water. The unit is 10 years old and they were interested in getting it replaced. The water heater is an old G.E 40 Gallon Natural Gas Water Heater. I checked the Whole House Pressure here and it read just under 60psi, within the tolerable range. With attic access being narrow, I made the homeowners aware that we would have to get a Rheem 40 gallon heater in order to fit the space, I made them aware of future issues that may arise with the gas control valve. I gave options for tankless, electric, and natural gas tanked heaters, with upfront pricing. Ultimately, they decided to stay with the 40 gallon tank and have an emergency stop in place in case of leaks in the future. We are scheduled to go out Friday, April 1st for install. Their dog, Lucy, was a great companion during this visit.
Replace garbage disposal/dishwasher rubber adapter to connect dishwasher drain back to dish washer 90 day warranty Upon arrival the customer made me aware that the universal adapter from dishwasher drain hose to garbage disposal had dry rotted and itâ€™s causing a leak at a split. I have a customer multiple options and upfront pricing at this time they simply want to repair the adapter at the garbage disposal. After the job is complete i tested everything thoroughly and now everything is functioning properly Nick pleasants Cary,nc
Upon arrival to the home the customer stated that she dropped something in the garbage disposal which caused it to jam up and not work properly, after taking a look at the garbage supposal I noticed there was a screw lodged in the side of it, after removing the disposal and getting the screw freed I reinstalled the disposal and everything was functioning properly and as it should
After arriving to the home, the homeowner made me aware of a sewer ejector pump that was installed about a year ago. They had just renovated their basement and wanted information on basic maintenance of the unit. I made him aware that toilet paper and sewage should be the only things flushed into the sewer ejector basin. He also made me aware of a 50 gallon tank style water heater that he would like estimate on replacing. His concerns were with hot water volume, and the time it takes for hot water to reach his childrenâ€™s bathroom. His wife had also noticed low pressure in their shower, after getting the whole house pressure, which was at 40 psi, I recommended a new prv. I gave estimates with upfront pricing. At this time, the homeowner would like to be emailed these estimates, and will sit down with his wife before moving forward.
We service residential projects in the local communities of Durham, Cary, Morrisville, Chapel Hill, Carpenter, Raleigh, Mebane, Hillsboro, Burlington, Graham, and Cedar Grove.
We serve your general plumbing projects, but we are also on call 24/7 throughout the year to help you through your North Carolina plumbing emergencies. When your water suddenly stops working on the weekend, when your toilet backs sewage up into your home during holiday break, when your water heater starts leaking all over the office in the middle of the night, or when some other plumbing inconvenience strikes, you can count on us.