Position title
Customer Service Representative
Description

Customer Service Representative

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Are you ready for a great Career with a Winning team who appreciate you and your hard work ? come join us At Quality Service Today!
We offer:

  • Paid health
  • Paid holidays
  • Paid time off up to three weeks
  • Flexible schedule
  • and a fun work environment

We are searching for a personable, thorough Customer Service Representative to contact prospective clients via cold-prospecting and incoming calls. The Customer Service Representative responsibilities include ascertaining whether potential clients might be interested in our products and services, and then scheduling a time for our Sales Representatives to meet with each client.

To be successful as a Customer Service Representative, you should be determined to achieve and surpass each of your work-related goals. Ultimately, an outstanding Customer Service Representative will demonstrate a thorough understanding of the services process, including ways in which to garner clients' interest in meeting with our Representatives.

Responsibilities
  • Familiarizing yourself with essential details of our products and services.
  • Contacting prospective clients using our tools, technologies and lists.
  • Fielding basic questions and concerns about the products and services we offer.
  • Scheduling a consultation between the prospective client and a Service Representative.
  • Keeping a detailed log of your contacts, including those which were not interested.
  • Following up with prospective clients who have shown interest in the past.
  • Hitting minimum weekly and monthly sales production requirements.
Qualifications
  • High school diploma
  • Computer literate.
  • Top-notch verbal, written, and interpersonal skills.
  • Outstanding listening skills and attention to detail.
  • Excellent phone and face-to-face etiquette.
  • Professional and courteous disposition.
  • Persuasive and results-oriented.
  • Available to work evenings and weekends.
Benefits
  • Company matched 401K
  • Company-paid Health, Dental, and vision insurance
  • Fun work environment
  • Family fun events, like top golf, range, days, parades etc
  • Company-paid career development and growth training
  • Profit sharing at year-end
  • up to 4 weeks PTO time,
  • 6 Paid holidays
  • Service plumbers,
  • Company Paid cell phones and service
  • Supplied iPad by Quality Service Today
  • Supplied well kept take home vehicle with paid fuel
  • Supplied clothing dry fit Tee shirts, pants, Richardson hats, Carhartt coats
Employment Type
Full-time
Job Location
Mebane, NC, 27302, USA
Date posted
March 22, 2023
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