Quality Service Today

831 South 8th Street, Mebane

4.9 381 reviews

• Jul-Mar Majuru ★★★★★ 3 months ago
  It's more than just placing a call into a company for household services and maintenance. For my husband and I, it's about building relationships with professionals who strive for excellence! The initial call we placed to Quality … More Service Today began that link when Samatha answered, with a welcoming assurance, that we make the just-right-choice. With smiles of introduction and a sure readiness, Service Experts Aaron and David arrived. They shared their knowledge of our Septic System and the details of the procedures of opening, pumping out, cleaning, inspection and follow-up maintenance. We are beyond satisfied, we feel ‘Secure’ with Quality Service Today’s exceptional service!
• Lauren Wilkins ★★★★★ 5 months ago
  Chris was absolutely wonderful to work with. He was very knowledgeable about the issue and addressed it professionally & quickly. He was exceedingly polite & notified me of every movement made. I appreciate his professionalism, … More courtesy, and expertise. Likewise, the company overall was great to work with. I called yesterday after-hours & was able to have services provided next day, first thing in the morning. As a customer, I felt like my concern was important and my business mattered.
• Kirk ★★★★★ 4 months ago
  This was our first time using Quality Service Plumbing. Nick did a great job! He was polite, professional and quick. He installed two new outdoor spigots ( our original ones were probably 40+ years old)! He made sure they were secure. Just … More in time for new landscaping. I would highly recommend this company. They care about the customer and the work!
• Mike M ★★★★★ 3 months ago
  Chris was awesome on the service. He tool service for natural gas grill conversion. He made sure house is correctly pressured. He was very professional and helped us a lot with all our questions. I definitely recommend taking all plumbing … More service from Quality Services!
• Catherine Ludwig ★★★★☆ 4 months ago
  The service technicians were quick, professional and courteous - absolutely no complaints there. However, unless I’m very out of touch, we were absolutely price gouged for needing urgent, same day service (which I expect to require additional … More charge). However, the part cost was negligible (3 plastic fittings) and the repair labor was straight forward and we still walked away with a nearly $1,000 invoice. If I’d felt like I had any other option, I’d have been looking elsewhere for service but we were in a bind - a fact that may or may not have been a hidden line item in that invoice.
  Edited 6/29: The business did identify a billing error and issue a refund for the excess charge. I am leaving the review at 4 stars (previously 2 stars) because it required me to identify the error and speak up about it - it is key, in my opinion, that business have transparent billing practices and communicate their charges in a way that aligns to the service performed and are understandable by their customers.
• LaDanna Thompson ★★★★★ 4 months ago
  Nick was great!! He got to my home before the scheduled time block and immediately came and introduced himself. Once he introduced himself he had already seen the problem at hand. He told me about the options of payments and what he was … More going to do before he did it. He was very knowledgeable and answered all questions as well as a hard worker. I will most definitely be calling them for all my plumbing needs and asking for Nick.
• Donna Murnane ★★★★★ 5 months ago
  Contacting Quality Service Today Plumbing was a breeze. They answered the phone quickly on a Wednesday around 7pm and set up someone to come the next day. The plumber who came, Nick Pleasants, was true to his name. He called about 30 minutes … More prior to arrival and arrived right on time. He was extremely professional and helpful. He even took extra steps to make sure that everything was completed well and within our schedule and budget. I appreciate that the work done is also guaranteed. I would definitely recommend their services and they will be the first that I call should I need assistance in the future.
• Stephanie Lamberty ★★★★★ 5 months ago
  Great service!!!! Very professional technicians as well as friendly and efficient. I truly appreciated their assistance from the intake coordinator to the technicians. I had been over quoted by another company but these guys actually had … More my best interest at heart. Much appreciated and highly recommend!!!!
• Vanna Teal ★★★★★ 7 months ago
  Nick was an awesome plumber and very friendly. He called prior to arriving and showed up at the time he said he would be here. He was professional and got right to work. The main sewer line was clogged. He used an auger to try & clear … More it which was unsuccessful the first time. He then used a different drill bit and tried again which was successful. He was upfront about options and what each option would cost. I appreciate his hard work and for helping our family out in a timely manner especially in an emergency situation. I would definitely recommend this company to anyone looking for a plumber! The office staff was also very kind and caring. They listened to what I had to say and got someone out as quickly as possible. Thank you!!
• Steve Plante ★★★★★ 9 months ago
  My whole experience with Quality Service Today was positive. Adam was on time, knowledgeable and a pleasure to have in my home. He completed everything in a professional way and was careful in everything he did. He did not rush the work … More but took the time to do things correctly and completely. I will use Quality Service Today again and will recommend them to friends.